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This service calls out to a bunch of external APIs from the shipping providers, and some of those are failing. Brent suspects that they are being rate-limited by one of them, because they'd never had Parts Unlimited servers send so many queries like this before. Maxine can't believe that a service that seems so trivial is jeopardizing the entire launch. She smiles and makes a note of this, because she knows that this will likely be the new normal. But for something this mission-critical, there's no way we should depend on external services, she thinks. We need to gracefully handle the case when they're down or when they cut us off.