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CoD boils down to three things: Reduced revenue or business value (CoD is not always about money) Increased costs The sum of the CoD of other work that is dependent on the work we are calculating CoD
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Dominica Degrandis, Making Work Visible: Exposing Time Theft to Optimize Work & flow (Amazon)
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.cod missed revenue,increased costs, the sum of cod of other work dependent on the work
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Peter Duffy
cost of delay
cod