I think about Erik challenging me to think like a plant manager as opposed to a work center supervisor. I suddenly realize that he probably meant that I needed to span the departmental boundaries of Development and it Operations. "You guys are both correct," I say, interrupting Wes and William. "William, would you mind writing down all the steps on the whiteboard? I'd suggest starting at 'code committed,' and keep going until the handoff to our group." He nods and walks to the whiteboard and starts drawing boxes, discussing the steps as he goes. Over the next ten minutes, he proves that there are likely over one hundred steps, including the automated tests run in the Dev environment, creating a qa environment that matches Dev, deploying code into it, running all the tests, deploying and migrating into a fresh staging environment that matches qa, load testing, and finally the baton being passed to it Operations.