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Extend, renew or renegotiate a contract when the other party is the happiest, not when the contract is about to expire.
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1344
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Mark H. McCormack, What They Don't Teach You At Harvard Business School (Amazon)
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Engage in contract talks when the client is happiest
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Peter Duffy
selling
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reticent
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1887
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Mark H. McCormack, What They Don't Teach You At Harvard Business School (Amazon)
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not revealing ones thoughts readily
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Peter Duffy
discard
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Even if you think you know where someone's loyalties or self-interests lie, don't assume that a request for confidentiality will be honoured and don't commit it to paper, period.
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2347
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Mark H. McCormack, What They Don't Teach You At Harvard Business School (Amazon)
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⚡️
Peter Duffy
confidentiality