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Leaders need to set the conditions for good social interaction and it should be face-to-face. The focal point of interaction is the visualisation of work. That leads to a further point. We need to infuse teams with the ability to break work down so that it can be visualised at a level of granularity where value becomes clear. Work break down is a missing skill and one with very few experts. Visualisation is the forum for critique, suggestion, experience sharing, and ideas about how work creates value. It is the venue for good social interaction.