Think of a box of cereal sitting on a grocery store shelf. Corn flakes don't provide any value to Kellogg's until a customer buys them. Like inventory sitting on a shelf, a newly developed feature or a bug fix doesn't provide much value to the requestor until they can get their hands on it. Figure 30. Done Vs. Done Done This is where the Done Done lane comes into play. Teams who want visibility on work that has yet to provide value to someone (either a customer or internal team member) use the single Done lane to visualize "inventory" work. Work only moves to the Done Done lane once it has achieved its real goal.