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Our attention is focused on classifying, analyzing, and determining levels of wrongness rather than on what we and others need and are not getting.
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Marshall B. Rosenberg, Nonviolent Communication: A Language of Life, 3rd Edition: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) (Amazon)
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Outline what we need rather than how wrong the other person is
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Peter Duffy
needs
judgement